Lee Moore, VP, Global Google Cloud Consulting at Google
Short Summary:
This podcast episode features Lee Moore, VP of Google Cloud Consulting, discussing Google's approach to the AI transformation, particularly focusing on the role of Gemini and its impact on Google's partners. Key points include the rapid growth and adoption of AI tools, Google's partner-first approach to implementation, and the wide-ranging applications of AI across various business functions. Specific examples like Best Buy's customer service transformation and Ginkgo Bioworks' use of LLMs are highlighted. The episode details Google's support for partners through training, co-building, co-selling, and the use of tools like Delivery Navigator. The implications are a massive shift in how businesses operate, with AI impacting every level of every function.
Detailed Summary:
The podcast begins with introductions, establishing Lee Moore's role at Google and his extensive background in consulting. He emphasizes Google Cloud Consulting's four focus areas: learning, building, operating, and customer success, highlighting a partner-first approach in building solutions.
The conversation then shifts to the AI transformation driven by Gemini. Moore describes the unprecedented speed of adoption, with partners rapidly training thousands of employees and delivering solutions within months. He explains Google's role in supporting partners through training and side-by-side collaboration on initial projects. A crucial point is the impact of AI across all business functions, unlike previous technologies. The example of Best Buy's customer service transformation using Gemini is presented as a successful real-world application.
The discussion explores how Google works with partners, emphasizing the "10x mindset" of step-change thinking. Moore explains the diverse partner landscape, ranging from established enterprises to AI startups, each requiring different levels of support. He highlights Google's vertically integrated AI stack, offering hardware, models (including Gemini and a model garden), services, and partner support. This integration simplifies deployment and allows for rapid innovation.
The podcast then delves into the partner lifecycle, covering co-building, go-to-market strategies, and co-selling. Moore explains how partners build products on or with Google Cloud technologies, noting the rise of AI startups creating new markets. He mentions the shift towards partner-led engagements with customers and the collaborative nature of project development, often involving innovation workshops with customers. Real-life examples illustrate how AI solves problems across various sectors, from customer service to internal knowledge management and generative content creation. The multi-modal capabilities of Gemini are highlighted as a game-changer, enabling new applications previously impossible.
Finally, Moore reflects on his transition from Accenture to Google, emphasizing the shift from revenue-driven growth to a focus on enabling customers and partners to utilize Google's technology effectively. He stresses the importance of continuous learning and skill development in the rapidly evolving AI landscape. He also mentions Google's internal tools and initiatives, such as Delivery Navigator, designed to support partners throughout the project lifecycle. The conversation concludes with Moore sharing his passion for cycling and his charity work.